Privacy Policy for Script & Suds

At Script & Suds, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our site to book premium car wash, detailing, waxing, interior cleaning, eco-friendly washing, and paint protection services.

By accessing or using our online platform, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services.

1. Information We Collect

We collect various types of information from and about users of our site, including:

• Personal Identification Information: This includes your name, email address, phone number, vehicle details (make, model, license plate), and payment information when you make a booking or create an account.
• Booking Details: Information related to the services you book, including date, time, location (if applicable for mobile services), and specific service preferences.
• Technical Data: This includes your IP address, browser type, operating system, referring URL, pages viewed, and the dates/times of your visits. This information helps us analyze trends, administer the site, and track user movements.
• Communication Data: Records of your communications with us, including emails and customer service inquiries.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Service Provision: To process your bookings for car wash and detailing services, confirm appointments, and provide the services you have requested.
• Communication: To send you booking confirmations, reminders, service updates, and respond to your inquiries.
• Improvement of Services: To understand how users interact with our site and services, allowing us to enhance user experience, website functionality, and service offerings.
• Marketing and Promotions: To send you information about new services, special offers, or promotions that may be of interest to you, based on your preferences. You can opt-out of these communications at any time.
• Security and Fraud Prevention: To protect our site and users from fraud, unauthorized access, and other illegal activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal identification information to outside parties without your consent, except as described below:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, scheduling software providers). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information when required to do so by law, in response to a court order, or when we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers, encryption technology (SSL/TLS), and restricted access control.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies

Our site uses "cookies" and similar tracking technologies to enhance your experience. Cookies are small files placed on your computer's hard drive that help us improve our site and your experience. We use cookies to:

• Remember and process items in your shopping cart.
• Understand and save your preferences for future visits.
• Compile aggregated data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn cookies off, some features of our site may not function properly.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: